ROCKER SHOP
WWW.HARDROCKERSHOP.COM
Refund Policy
RECEIPT
IS REQUIRED FOR A REFUND
ANY
IN-STORE OR WEBSITE UPDATES WILL TAKE PRECEDENCE OVER THIS POLICY.
Course Materials
Fall & Spring
Semesters *
• FULL REFUND
FOR TIME PERIOD INDICATED ON RECEIPT. IN MOST CASES, THERE IS A FULL REFUND FOR
3 DAYS OR END OF DROP/ADD PERIOD, WHICHEVER COMES FIRST. FULL REFUND FOR DROPPED
CLASSES THROUGH THE UNIVERSITY DROP/ADD PERIOD. PROOF OF DROP IS REQUIRED AFTER
3 DAY PERIOD.
RENTAL TEXTBOOK INFORMATION
• RENTAL
CONTRACT WILL INDICATE DUE DATE
• RENTALS NOT
RETURNED BY DUE DATE WILL BE SUBJECT TO REPLACEMENT COST ASSESSMENT AS WELL AS
LATE FEES
• REGULAR
REFUND POLICY APPLIES TO RENTAL TEXTS
• UNLESS
INDICATED OTHERWISE, RENTALS ARE FOR 1 SEMESTER ONLY
• ONLINE
RENTALS FULFILLED BY 3RD PARTY PROVIDERS ARE SUBJECT TO THE
PROVIDERS’ RETURN POLICY WHICH MAY DIFFER FROM THE UNIVERSITY STORE’S POLICY
FULL REFUND ON NEW TEXT
• BOOK IN SAME CONDITION AS PURCHASED OR RENTED
• ALL COMPONENTS AND/OR SHRINK WRAPPING INTACT
• PASS CODES OR WEB KEYS UNCOMPROMISED
• RESTOCKING FEE MAY APPLY IN CERTAIN SITUATIONS
• REFUND DEADLINE INDICATED ON RECEIPT APPLIES
FULL REFUND ON USED TEXT
• BOOK IN SAME CONDITION AS PURCHASED OR RENTED
• ALL COMPONENTS AND/OR SHRINK WRAPPING INTACT
• PASS CODES OR WEB KEYS UNCOMPROMISED
• RESTOCKING FEE MAY APPLY IN CERTAIN SITUATIONS
• REFUND DEADLINE INDICATED ON RECEIPT APPLIES
INSPECT YOUR
BOOK THOROUGHLY PRIOR TO THE END OF YOUR REFUND PERIOD. IF YOU HAVE A DEFECTIVE
TEXT, WE WILL TRY TO REPLACE IT WITH A COPY AS QUICKLY AS POSSIBLE. IF A USED
COPY CANNOT BE PROVIDED IN EXCHANGE FOR A DEFECTIVE USED COPY, YOU MAY PURCHASE
A NEW TEXT PAYING ONLY THE DIFFERENCE IN PRICE.
DIGITAL BOOK
/ ELECTRONIC PASSCODE
• REFUND CANNOT
BE GIVEN IF A PASSCODE/ACCESS CODE/WEB KEY HAS BEEN COMPROMISED.
• REFUND
DEADLINE INDICATED ON RECEIPT APPLIES
BOOKSTORE CHARGES
• CREDIT LINE
FOR COURSE MATERIAL PURCHASES MAY BE AVAILABLE TO STUDENTS
• NORMAL
UNIVERSITY PAYMENT TERMS AND FEES APPLY TO CHARGED PURCHASES
GENERAL
MERCHANDISE
• RETURN WITHIN
30 DAYS OF PURCHASE DATE
• RETURN IN
SAME CONDITION AS PURCHASED WITH ALL TAGS
• LACK OF SALES
RECEIPT MAY IMPACT THE AMOUNT OF REFUND OR EXCHANGE GIVEN
IF YOU HAVE ANY
QUESTIONS CONCERNING THESE POLICIES, PLEASE SPEAK WITH A MEMBER OF THE STORE
STAFF.
* Subject to
change. Summer School return deadlines will be posted on the sales receipt.
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FACEBOOK UNDER
ROCKER SHOP!
www.hardrockershop.com